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Which element of the promotion mix involves the use of direct incentives for customers to purchase or try a product?


A) sales promotion
B) advertising
C) personal selling
D) media relations

E) B) and D)
F) A) and B)

Correct Answer

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Early Bird Dry Cleaners displays a sign in the window of its store that says it will take any competitor's coupons. Which element of the promotion mix does this illustrate?


A) sales promotion
B) advertising
C) personal selling
D) public relations

E) All of the above
F) A) and B)

Correct Answer

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In the past, Tupperware used only personal selling to sell its products; it now uses additional methods such as advertising to reach its target market. Together, what do these various methods represent for Tupperware?


A) promotion package
B) media relations
C) marketing mix
D) promotion mix

E) C) and D)
F) A) and B)

Correct Answer

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A manufacturer of hair care products bundles a sample-sized bottle of its new hair conditioner with bottles of its popular shampoo. Which promotional objective does this best reflect?


A) boost customer loyalty
B) encourage trial of a product
C) identify prospects
D) build customer relationships

E) B) and C)
F) None of the above

Correct Answer

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Which of the following offers the largest reach of major advertising media, but the message may be quickly forgotten?


A) newspapers
B) magazines
C) television
D) radio

E) B) and C)
F) A) and D)

Correct Answer

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The president of the company wants to better understand the basis on which you, as the marketing manager, selected the promotion mix for a new product. You indicate that the selection of promotion-mix ingredients and the extent to which they are used depend on all of the following EXCEPT which one?


A) organizational resources
B) nature of the target market
C) characteristics of the product
D) personal preferences of the marketer

E) B) and D)
F) B) and C)

Correct Answer

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At the end of a program broadcast on PBS (Public Broadcasting System) about rescuing marine wildlife, the credits read: "Major funding for this program was provided by Procter & Gamble, the makers of Dawn Dishwashing Soap." Which form of public relations does this best illustrate?


A) sales promotion
B) sponsorship
C) press release
D) cooperative advertising

E) None of the above
F) A) and B)

Correct Answer

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All of the following are components of the promotion mix EXCEPT which one?


A) advertising
B) social media
C) sales promotion
D) public relations

E) A) and D)
F) C) and D)

Correct Answer

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As a general rule, complex or high-value products are likely to require personal selling, whereas lower-priced consumer products are more likely to be sold using which of the following?


A) personal selling
B) public relations
C) advertising and sales promotion
D) event sponsorship

E) None of the above
F) A) and D)

Correct Answer

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When Pringles created the new "Snack Stacks" size of chip packages for lunchboxes, it ran advertisements and offered coupons for one free can. What was the objective of this promotion?


A) cross-selling other products from the company
B) encouraging trial of the product
C) identifying prospects
D) building customer relationships

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following is the market that a grocery store attempts to reach by using newspaper advertising?


A) primary-demand audience
B) national market
C) local market
D) zone market

E) All of the above
F) C) and D)

Correct Answer

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Which of the following is the coordination of all aspects of a company's promotion mix to ensure that a clear and consistent message is conveyed to consumers?


A) integrated marketing communications
B) marketing mix
C) promotional package
D) marketing communications mix

E) B) and C)
F) None of the above

Correct Answer

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The personal-selling process includes all of the following EXCEPT which one?


A) approaching the prospect
B) answering objections
C) providing a product sample
D) making the presentation

E) A) and C)
F) A) and B)

Correct Answer

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In general, consumer goods are likely to be sold using advertising, while industrial products are more likely to be sold using which of the following?


A) publicity
B) public relations
C) sales promotion
D) personal selling

E) A) and C)
F) All of the above

Correct Answer

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Shimano, which produces high-end performance fishing reels, can advertise in Field & Stream and Outdoor Canada magazines and feel confident that they are reaching the likely consumers of their product. This is an example of which advantage to using advertising as a promotional tool?


A) scale
B) lead time
C) choice
D) targeting

E) All of the above
F) None of the above

Correct Answer

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Which of the following is defined as a non-personal promotional message that is paid for by an identified sponsor and directed to a selected audience?


A) advertising
B) public relations
C) publicity
D) sales promotion

E) B) and C)
F) B) and D)

Correct Answer

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Blackwelder Co. calls a meeting to announce to the media that it is hiring a new CEO and changing the company name to Natural Basics. The company will distribute additional materials at this meeting, known as which of the following?


A) news release
B) press conference
C) publicity affair
D) promotional campaign

E) None of the above
F) A) and B)

Correct Answer

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Automobile manufacturers advertise their cars on the Internet, radio, television, and billboards; in newspapers and magazines; and by direct mail. What do radio, TV, newspapers, magazines, and direct mail comprise this example?


A) advertising campaigns
B) advertising strategies
C) advertising blitzes
D) advertising media

E) A) and D)
F) C) and D)

Correct Answer

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Advertising on social media is ideal for small companies and start-ups that do not have a large budget. This is an example of which advantage to using advertising as a promotional tool?


A) scale
B) accessibility
C) choice
D) targeting

E) A) and C)
F) B) and C)

Correct Answer

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Which of the following advertising media's biggest disadvantages are relatively high cost and a long lead time of 30 to 90 days?


A) magazines
B) newspapers
C) television
D) radio

E) A) and B)
F) None of the above

Correct Answer

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