Filters
Question type

Study Flashcards

In negotiation, when does the availability bias operate?

Correct Answer

verifed

verified

When information that is prese...

View Answer

There are no benefits to anger.

A) True
B) False

Correct Answer

verifed

verified

Research by Brooks and Schweitzer revealed that negotiators who felt anxious performed worse than negotiators whose feelings were more neutral.

A) True
B) False

Correct Answer

verifed

verified

Moods and emotions are essentially the same thing.

A) True
B) False

Correct Answer

verifed

verified

What can help prevent errors of anchoring and adjustment?

Correct Answer

verifed

verified

Thorough preparation...

View Answer

emotions may lead parties to escalate the conflict.


A) Positive
B) Uncontrollable
C) Validated
D) Negative

E) All of the above
F) None of the above

Correct Answer

verifed

verified

Positive and negative emotions tend to be classified under the single term "happiness."

A) True
B) False

Correct Answer

verifed

verified

Which of the following cognitive biases can lead negotiators to discount the worth or validity of the judgment of others?


A) Mythical fixed-pie beliefs
B) Irrational escalation of commitment
C) Overconfidence
D) Anchoring and adjustment

E) A) and B)
F) C) and D)

Correct Answer

verifed

verified

Describe the impact of anxiety on negotiations.

Correct Answer

verifed

verified

Brooks and Schweitzer, have shed light o...

View Answer

The best way to manage perceptual and cognitive biases is:


A) to minimize them.
B) to hide them.
C) to understand how biases happen
D) to ignore them.

E) B) and C)
F) B) and D)

Correct Answer

verifed

verified

The irrational escalation of commitment bias refers to:


A) how easily information can be recalled and used to inform or evaluate a process of a decision.
B) the standard against which subsequent adjustments are measured during negotiation.
C) the perspective or point of view that people use when they gather information and solve problems.
D) a negotiator's commitment to a course of action, even when that commitment constitutes irrational behaviour on his/her part.

E) B) and C)
F) None of the above

Correct Answer

verifed

verified

What is stereotyping?

Correct Answer

verifed

verified

Stereotyping occurs when attri...

View Answer

Those who believe in the mythical fixed pie assume there is no possibility for integrative settlements and mutually beneficial trade-offs, and they suppress efforts to search for them.

A) True
B) False

Correct Answer

verifed

verified

Perception is the process by which individuals "connect" to their environment.

A) True
B) False

Correct Answer

verifed

verified

Which of the following lists the stages of the perceptual process in the correct order?


A) Stimulus, attention, recognition, translation, behaviour
B) Stimulus, behaviour, translation, attention, recognition
C) Stimulus, translation, attention, recognition, behaviour
D) Behaviour, stimulus, recognition, attention, translation

E) A) and D)
F) B) and C)

Correct Answer

verifed

verified

A key issue in perception and negotiation is framing. What is meant by framing?

Correct Answer

verifed

verified

A frame is the subjective mech...

View Answer

Stereotyping is the least common distortion of the perceptual process.

A) True
B) False

Correct Answer

verifed

verified

The definition of issues at stake in a negotiation may not change as the discussion evolves.

A) True
B) False

Correct Answer

verifed

verified

Define perceptual distortion by generalization.

Correct Answer

verifed

verified

Perceptual distortion by gener...

View Answer

Actor-observer effect can be thought of as "If I mess up, it's bad luck; if you mess up, it's your fault!"

A) True
B) False

Correct Answer

verifed

verified

Showing 41 - 60 of 83

Related Exams

Show Answer