FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 18: Organizational Change and Stress Management

Show Answer

Share

---

All types

Filters

Study Flashcards

Question 1

True/False

Review LaterAdd Note

Review Later

Experience on the job tends to be positively related to work stress.

A) True
B) False

Correct Answer

verified

Show Answer

Question 2

Multiple Choice

Review LaterAdd Note

Review Later

Which of the following statements is not true regarding organizational approaches to managing stress?

A) With goal-setting in the organization, individuals perform better when they have specific and challenging goals and receive feedback on their progress toward these goals.
B) Redesigning jobs to give employees more responsibility, more meaningful work, more autonomy, and increased feedback can reduce stress.
C) Managers should consider decreasing employee involvement in decision making because evidence clearly shows that decreases in employee empowerment reduce psychological strain.
D) Increasing formal organizational communication with employees reduces uncertainty.
E) Some employees need an occasional escape from the pace of their work.

F) B) and E)
G) D) and E)

Correct Answer

verified

Show Answer

Question 3

Multiple Choice

Review LaterAdd Note

The deemphasizing of hierarchical authority and control in organizational development is referred to as ________.

Benny is stressed with the new corporate reorganization. He now reports to a foreign office that has usurped many of his responsibilities, including the contract labor for his projects. Therefore, he's working with new and less qualified contractors with whom he doesn't have a relationship. However, the managers of the other departments find themselves in the same boat, and every day they are able to laugh over lunch about their new managerial impotence. ________ is helping Benny handle his stress.

Double-loop learning is an error correction process that relies on past routines and present policies.

________ is a collection of change methods that seek to improve organizational effectiveness and employee well-being.

Underscoring the importance of social context, other work shows that even individuals who are generally resistant to change will be more willing to accept new and different ideas when they feel supported by their coworkers and believe the environment is safe for taking risks.

List the eight steps in Kotter's eight-step plan for implementing change.

________ is one way to achieve unfreezing of an organization's status quo.

Which of the following stressors is likely to produce less strain than the other stressors?

Rudolf is dealing with impending layoffs at work. Yesterday, at a pharmacy, he measured his blood pressure and it was high. He also notices that when he thinks about the future, his heart rate accelerates. Rudolf is demonstrating ________ symptoms of stress.

Using covert influence to overcome resistance to change is called ________.

Where the allostatic load is too great and too prolonged, we may experience psychological or physiological stress symptoms.

The step in the action research process where information is gathered about problems, concerns, and needed changes is known as the ________ stage.

Employees are more accepting of changes when they are committed to the organization as a whole.

Which of the following is a step in the appreciative inquiry process?

Organizational development (OD)is a collection of change methods that try to improve organizational effectiveness and employee well-being.

Which of the following types of changes involves a new idea being applied to initiating or improving a product, process, or service?

Which of the following, if true, would strengthen the argument to use coercive techniques in this situation?

Louise is overwhelmed with the new tasks that she has been assigned after the department merger. Each day, she arrives at work and makes a list of the new tasks, writes a number next to each one according to the urgency of completion, and schedules a time to complete each one. Although she's still stressed, Louise is able to get most of the work done and feels better at the end of the day. Louise is using ________ techniques to reduce her stress.