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True/False
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Short Answer
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Multiple Choice
A) A friendly audience
B) A neutral audience
C) An uninterested audience
D) A hostile audience
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Multiple Choice
A) Eye contact
B) A quote
C) A rhetorical question
D) All of these
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Multiple Choice
A) personal anecdote
B) metaphor
C) simile
D) analogy
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Multiple Choice
A) That's all I have for today.
B) To ensure that all employees are able to interact effectively with our diverse customers,I encourage you to approve this diversity training program.
C) Thank you from the bottom of my heart for being here today.
D) Before I conclude,let me add two more important points.
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Multiple Choice
A) chronology
B) problem/solution
C) geography/space
D) comparison/contrast
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Multiple Choice
A) make meetings a top priority
B) make decisions by majority rule
C) avoid conflict
D) decide on the final format of the document or presentation before doing anything else
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Short Answer
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Multiple Choice
A) impromptu speech
B) webinar
C) briefing
D) keynote address
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True/False
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Multiple Choice
A) Set a time limit for questions and answers.
B) Don't announce the question-and-answer period until the end of your presentation.
C) Don't repeat each question when it is asked because doing so wastes valuable time.
D) When answering the audience's questions,be sure to defend your position.
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True/False
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Multiple Choice
A) Overhead transparencies
B) Multimedia slides
C) Flipcharts
D) Handouts
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Short Answer
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Multiple Choice
A) What measures must I take to ensure that this audience remembers my main points?
B) How can I earn my audience's respect so that the audience accepts my message?
C) How will this topic appeal to this audience?
D) All of these choices
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Multiple Choice
A) Take your best guess as to who will be in your audience.
B) Contact each audience member individually to try to get to know him or her before your presentation.
C) Ask for the names of a half dozen people who will be in the audience and contact them.
D) Plan the presentation based on what interests you the most.
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