Question 1

Unlike a monarchy, the aim of bureaucracy is to:

Accepted Answer

A)   protect the authority of royal leaders.
B)   assign positions to leaders by virtue of birthright.
C)   achieve an organization's goals in the most efficient way possible.
D)   promote individuals based on their personal or family connections.E) C) and D)
F) A) and C)

Question 2

Which of the following statements is true of Mary Parker Follett?

Accepted Answer

A)   She believed that giving orders involves discussing instructions and dealing with resentment.
B)   She emphasized that the best way to deal with conflict is domination.
C)   She cast power as "over" rather than "with" others.
D)   She believed that authority flows from position rather than from job knowledge and experience.E) B) and C)
F) A) and C)

Question 3

Unlike operations management, a systems view of organizations:

Accepted Answer

A)   forces managers to view their organizations as independent of the competitive, economic, social, technological, and legal/regulatory forces in their environments.
B)   makes managers acutely aware that good internal management of the organization is more than enough to ensure survival.
C)   forces managers to be aware of how the environment affects specific parts of their organizations.
D)   makes managers involve themselves in the management of the daily production of goods and services.E) A) and B)
F) None of the above

Question 4

Which of the following statements is true of bureaucracy?

Accepted Answer

A)   It is based on the belief that management can be taught to others.
B)   It allows political connections to determine an individual's power base within organizations.
C)   It allows people to lead by virtue of their rational-legal authority.
D)   It relies on scheduled, periodic corrective actions to operate efficiently.E) B) and D)
F) A) and B)

Question 5

Chandler is the owner of a book manufacturing company. He does not take part in the management of his company and has hired several managers to manage the various departments of the company. Based on the given information, Chandler's book manufacturing company is a _____.

Accepted Answer

A)   bureaucratic organization
B)   flat organization
C)   monarchy
D)   patriarchyE) B) and D)
F) B) and C)

Question 6

A systems approach to management encourages managers to view each division as a separate, vital entity.

Accepted Answer

A) True 
 B)False

Question 7

Bill manages to complete every project he is involved in before its deadline. In the context of scientific management, Bill can be considered a(n)  _____.

Accepted Answer

A)   rate buster
B)   soldier
C)   bureaucrat
D)   opinion leaderE) A) and B)
F) B) and C)

Question 8

Samson is an engineer at Ket Technologies. Samson sends daily reports about his work to Bryce, his team leader. Bryce reports the performance of the team to Jasmine, the area manager. Jasmine reports the performance of every team leader to Macy, the technical lead of the company. In this scenario, the form of management followed by Ket Technologies is _____.

Accepted Answer

A)   bureaucratic
B)   flat
C)   favoritism
D)   patriarchyE) B) and C)
F) All of the above

Question 9

Which of the following is a practical implication of the contingency approach to management?

Accepted Answer

A)   Managers can develop quantitative approaches to solve organizational problems.
B)   Managers need to spend more time analyzing problems before taking action to fix them.
C)   Managers need to group all problems in the same category.
D)   Managers can develop a universal management theory to solve all problems.E) A) and D)
F) B) and C)

Question 10

Hodge finishes his work before its scheduled end date so that he can help his colleagues who are lagging behind. In the context of scientific management, Hodge is a(n)  _____.

Accepted Answer

A)   rate buster
B)   soldier
C)   bureaucrat
D)   opinion leaderE) None of the above
F) All of the above

Question 11

According to Henri Fayol's fourteen principles of management, order can be achieved in an organization by:

Accepted Answer

A)   promoting individuals based on their political connections.
B)   resolving conflicts through the process of compromise.
C)   having a place for everyone and having everyone in his or her place.
D)   completely centralizing the process of decision making.E) B) and C)
F) B) and D)

Question 12

Trey Tires is going to merge with Big Spokes, and the merger will result in layoffs. As a result, the workers are not happy. They start doing less work and waste their time by taking frequent breaks. In the context of scientific management, this behavior of the workers is known as _____.

Accepted Answer

A)   soldiering
B)   policing
C)   whistle-blowing
D)   accommodationE) A) and C)
F) All of the above

Question 13

_____ invented the microchronometer.

Accepted Answer

A)   Chester Barnard
B)   Frank Gilbreth
C)   Elton Mayo
D)   Max WeberE) B) and C)
F) A) and B)

Question 14

Which of the following was al-Farabi's contribution to management thought and practice?

Accepted Answer

A)   Job descriptions
B)   Leadership traits
C)   Organizational structures
D)   Human relationsE) None of the above
F) A) and B)

Question 15

Which of the following is true of the chain of command in Max Weber's bureaucracy?

Accepted Answer

A)   People in lower positions are protected by a grievance procedure.
B)   Organizational owners have the right to hire and fire employees.
C)   Organizational owners decide on who should be promoted.
D)   Tasks and responsibilities are clearly defined and divided.E) A) and D)
F) A) and C)

Question 16

According to Mary Parker Follett, in the context of constructive conflict and coordination, _____ involves invention.

Accepted Answer

A)   domination
B)   integration
C)   coercion
D)   compromiseE) A) and C)
F) None of the above

Question 17

A Gantt chart indicates informal communication paths.

Accepted Answer

A) True 
 B)False

Question 18

The management of Krane Software makes all its employees work overtime when they do not meet the desired levels of productivity. The management does not pay the employees for the overtime and dismisses anyone who asks for a raise. Which of the following concepts does the scenario exemplify?

Accepted Answer

A)   Integration
B)   Domination
C)   Accommodation
D)   MediationE) All of the above
F) A) and B)

Question 19

_____ is an approach to dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party's desires and objectives.

Accepted Answer

A)   Resolution
B)   Integration
C)   Domination
D)   NegotiationE) B) and C)
F) C) and D)

Question 20

_____ developed the 14 principles of management.

Accepted Answer

A)   Henri Fayol
B)   Max Weber
C)   Frank Gilbreth
D)   Elton MayoE) C) and D)
F) A) and C)

Exam 2: The History of Management

A systems approach to management encourages managers to view each division as a separate, vital entity.

Correct Answer
verified

According to Mary Parker Follett, in the context of constructive conflict and coordination, _____ involves invention.

Correct Answer
verified

Bill manages to complete every project he is involved in before its deadline. In the context of scientific management, Bill can be considered a(n) _____.

Correct Answer
verified

Which of the following statements is true of bureaucracy?

Correct Answer
verified

Which of the following statements is true of Mary Parker Follett?

Correct Answer
verified

Which of the following is a practical implication of the contingency approach to management?

Correct Answer
verified

Which of the following was al-Farabi's contribution to management thought and practice?

Correct Answer
verified

_____ is an approach to dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party's desires and objectives.

Correct Answer
verified

Hodge finishes his work before its scheduled end date so that he can help his colleagues who are lagging behind. In the context of scientific management, Hodge is a(n) _____.

Correct Answer
verified

According to Henri Fayol's fourteen principles of management, order can be achieved in an organization by:

Correct Answer
verified

_____ developed the 14 principles of management.

Correct Answer
verified

Trey Tires is going to merge with Big Spokes, and the merger will result in layoffs. As a result, the workers are not happy. They start doing less work and waste their time by taking frequent breaks. In the context of scientific management, this behavior of the workers is known as _____.

Correct Answer
verified

_____ invented the microchronometer.

Correct Answer
verified

Unlike a monarchy, the aim of bureaucracy is to:

Correct Answer
verified

The management of Krane Software makes all its employees work overtime when they do not meet the desired levels of productivity. The management does not pay the employees for the overtime and dismisses anyone who asks for a raise. Which of the following concepts does the scenario exemplify?

Correct Answer
verified

Chandler is the owner of a book manufacturing company. He does not take part in the management of his company and has hired several managers to manage the various departments of the company. Based on the given information, Chandler's book manufacturing company is a _____.

Correct Answer
verified

A Gantt chart indicates informal communication paths.

Correct Answer
verified

Unlike operations management, a systems view of organizations:

Correct Answer
verified

Which of the following is true of the chain of command in Max Weber's bureaucracy?

Correct Answer
verified

Correct Answer
verified

Exam 2: The History of Management

A systems approach to management encourages managers to view each division as a separate, vital entity.

Correct AnswerverifiedShow Answer

According to Mary Parker Follett, in the context of constructive conflict and coordination, _____ involves invention.

Correct AnswerverifiedShow Answer

Bill manages to complete every project he is involved in before its deadline. In the context of scientific management, Bill can be considered a(n) _____.

Correct AnswerverifiedShow Answer

Which of the following statements is true of bureaucracy?

Correct AnswerverifiedShow Answer

Which of the following statements is true of Mary Parker Follett?

Correct AnswerverifiedShow Answer

Which of the following is a practical implication of the contingency approach to management?

Correct AnswerverifiedShow Answer

Which of the following was al-Farabi's contribution to management thought and practice?

Correct AnswerverifiedShow Answer

_____ is an approach to dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party's desires and objectives.

Correct AnswerverifiedShow Answer

Hodge finishes his work before its scheduled end date so that he can help his colleagues who are lagging behind. In the context of scientific management, Hodge is a(n) _____.

Correct AnswerverifiedShow Answer

According to Henri Fayol's fourteen principles of management, order can be achieved in an organization by:

Correct AnswerverifiedShow Answer

_____ developed the 14 principles of management.

Correct AnswerverifiedShow Answer

Trey Tires is going to merge with Big Spokes, and the merger will result in layoffs. As a result, the workers are not happy. They start doing less work and waste their time by taking frequent breaks. In the context of scientific management, this behavior of the workers is known as _____.

Correct AnswerverifiedShow Answer

_____ invented the microchronometer.

Correct AnswerverifiedShow Answer

Unlike a monarchy, the aim of bureaucracy is to:

Correct AnswerverifiedShow Answer

The management of Krane Software makes all its employees work overtime when they do not meet the desired levels of productivity. The management does not pay the employees for the overtime and dismisses anyone who asks for a raise. Which of the following concepts does the scenario exemplify?

Correct AnswerverifiedShow Answer

Chandler is the owner of a book manufacturing company. He does not take part in the management of his company and has hired several managers to manage the various departments of the company. Based on the given information, Chandler's book manufacturing company is a _____.

Correct AnswerverifiedShow Answer

A Gantt chart indicates informal communication paths.

Correct AnswerverifiedShow Answer

Unlike operations management, a systems view of organizations:

Correct AnswerverifiedShow Answer

Which of the following is true of the chain of command in Max Weber's bureaucracy?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

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