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In contrast to change forces,resistance forces support the status quo,that is,the existing conditions in an organization.

A) True
B) False

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Which of the following is an error that managers make in the refreezing phase? 


A)  ​They do not creat a powerful enough coalition. 
B)  ​They undercommunicate the vision by a factor of ten. 
C)  ​They declare victory too soon. 
D)  ​They lack a vision for change.

E) A) and D)
F) A) and C)

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The compression approach to innovation is an approach to innovation that assumes a highly uncertain environment and uses intuition,flexible options,and hands-on experience to reduce uncertainty and accelerate learning and understanding.

A) True
B) False

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Organizational development takes a short-range approach to change.

A) True
B) False

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In the context of organizational decline,which of the following is true of the dissolution stage? 


A)  ​Cutbacks and layoffs will have reduced the level of talent among employees. 
B)  ​Dissolution is likely to occur unless a company completely reorganizes the way it does business. 
C)  ​The managers may be waiting to see if the problems will correct themselves. 
D)  ​The company is dissolved through bankruptcy proceedings.

E) B) and D)
F) A) and D)

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_________ is a cycle of repetition in which a company tests a prototype of a new product or service,improves on the design,and then builds and tests the improved product or service prototype.

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_________ is the phase of an innovation stream in which a scientific advance or unique combination of existing technologies creates a significant breakthrough in performance or function. A.Technological discontinuity B.Technological substitution C.Technological lockout D.Technological development

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  ​Technol...

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_____ is a new technological design or process that becomes the accepted market standard.


A)  ​Dominant design 
B)  ​Design competition 
C)  ​Technological substitution 
D)  ​Technological lockout

E) A) and D)
F) All of the above

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The compression approach of innovation management is used in: 


A)  ​highly uncertain environments. 
B)  ​periods of incremental change. 
C)  ​periods of discontinuous change. 
D)  ​fast-growing environments.

E) B) and D)
F) B) and C)

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In the context of organizational decline,which of the following is true of the blinded stage? 


A)  ​Key managers fail to recognize the internal or external changes that will harm their organizations. 
B)  ​Management recognizes the need to change but still takes no action. 
C)  ​Organizations face rising costs and decreasing profits and market share. 
D)  ​Companies lack the resources to fully change how they run their businesses.

E) A) and D)
F) None of the above

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