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Opezim Plastics has been supplying raw materials to JM Toys for five years. JM Toys has an RFM score of 545. With reference to the score, how should the sales team at Opezim respond to JM Toys?


A) The sales team should contact JM Toys immediately.
B) The sales team should let go of JM Toys, for the loss will be minimal.
C) The sales team should attempt to up-sell more expensive goods to JM Toys.
D) The sales team should spend more time with JM Toys.

E) A) and B)
F) All of the above

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Explain the concept of RFM analysis.

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RFM analysis, a technique readily implem...

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Judy is analyzing weekly sales transactions at a supermarket. She finds that the support value for bed sheets and pillow covers is 0.9. Given this information, which of the following statements is true?


A) The sale of bedsheets and pillow covers is lower than other items.
B) Customers who buy bedsheets usually also buy pillow covers.
C) The supermarket carries a large stock of bedsheets and pillow covers.
D) Customers who buy bedsheets rarely also buy pillow covers.

E) A) and D)
F) A) and B)

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Push publishing delivers business intelligence ________.


A) according to a schedule or as a result of an event or particular data condition
B) through reporting, data mining, and knowledge management
C) by obtaining, cleaning, organizing, relating, and cataloging source data
D) in response to requests from users

E) A) and B)
F) All of the above

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What is a reporting application? Name five basic reporting operations.

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A reporting application is a BI applicat...

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Which of the following is a fundamental category of business intelligence (BI) analysis?


A) automation
B) encapsulation
C) data hiding
D) data mining

E) A) and D)
F) A) and C)

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Explain the difference between static and dynamic reports.

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Static reports are business intelligence...

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Which of the following statements is true about unsupervised data mining?


A) Analysts do not create a model or hypothesis before running the analysis.
B) Neural networks are a popular unsupervised data mining application.
C) Unsupervised data mining requires tools such as regression analysis.
D) Data miners develop a model prior to the analysis and apply statistical techniques to data.

E) A) and D)
F) B) and C)

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Cluster analysis is used to identify groups of entities that have similar characteristics.

A) True
B) False

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Hadoop is an open-source program supported by the Apache Foundation that implements MapReduce on potentially thousands of computers.

A) True
B) False

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It is better to have data with too coarse a granularity than too fine.

A) True
B) False

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Explain knowledge management and its primary benefits.

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Knowledge management (KM)is the process ...

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Business intelligence (BI)systems have four standard components called hardware, software, data, and procedures.

A) True
B) False

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Which of the following is a basic operation used by reporting applications to produce business intelligence?


A) coalescing
B) transposing
C) dispersing
D) calculating

E) B) and C)
F) A) and D)

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Expert systems are rule-based systems that encode human knowledge in the form of If/Then rules.

A) True
B) False

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Name and describe the three primary activities in the business intelligence (BI)process.

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The three primary activities in the BI p...

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The viewer of an OLAP report can change its format. Which term implies this capability?


A) processing
B) analytical
C) dimension
D) online

E) A) and B)
F) A) and C)

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What is the objective of performing a market-basket analysis?

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A market-basket analysis is an unsupervi...

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________ is defined as information containing patterns, relationships, and trends of various forms of data.


A) Process mining
B) Business process management
C) Business intelligence
D) Spatial intelligence

E) None of the above
F) C) and D)

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U.S. Steel Corp. is a well-known steel manufacturing company. SAMCROW, one of the customers of U.S. Steel Corp. holds an RFM score of 111. Which of the following characteristics relates SAMCROW with its RFM score?


A) SAMCROW has ordered recently and orders frequently, but it orders the least expensive goods.
B) SAMCROW has not ordered anything for a while, but when it did order in the past, it ordered frequently, and its orders were of the highest monetary value.
C) SAMCROW has not ordered anything for a while and it did not order frequently, but when it did order, it bought the least-expensive items.
D) SAMCROW has ordered recently and orders frequently, and it orders the most expensive goods.

E) A) and C)
F) All of the above

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